How do I install wordpress on my site ?
How can I change default wordpress login details ?
To change the default wordpress details :
- Open the “Settings” tab.
- Click on the “WordPress” tab
- Enter your Password and click the “Show WordPress Setup Details” button.
- You can now change the default username, e-mail and password for your future wordpress installs.
Are there any plugins you do not allow ?
We currently do not recommend using any caching plugin other than ours. Most plugins like W3TC or Super Cache are one size fit all and are not really optimized at any one thing, Our plugins is optimized for our setup and we recommend WPcomplex Cache System.
How many sites can I add ?
Does WPcomplex support Multisite setup?
Which Payment Gateways are supported ?
Do you offer any discounts ?
I cannot find a place to set A name ?
How to find my server IP address?
Can I access my WPcomplex Site via SSH
WPcomplex does not provide SSH access to our sites.
If there is something that you typically would do via SSH that you would like to have done, in many cases WPcomplex, support can handle these for you. Feel free to contact WPcomplex support if you have any questions.
What kind of security setup do you have ?
We have a customized IPTables based firewall on all servers which are hosting your sites. This firewall can be customized further based on threats faced by your site.
We also offer help against basic DoS attacks against your site.
We also have daily malware scanning to detect code injections if they take place.